Frequently Asked Veterinary Questions

Can I visit my pet while he/she is in the hospital?
Yes, though the visiting hours vary by each location. Contact your local CVS or ask the receptionist when your pet is admitted.  Visiting appointments are encouraged to reduce your wait time.

How do I make an appointment with a specialist?
After your local veterinarian has called CVS with a referral, you may call our offices during business hours (M-F, 8-5pm) to schedule an appointment for your pet. Should you have an emergency, you may call at any time to be seen by our emergency doctors. Though we ask that you call before arriving, we understand this is not always possible in an emergency situation.

What is a veterinary specialist?
A veterinary specialist is someone who has completed advanced training beyond veterinary school in order to develop a high degree of proficiency in a given area of veterinary practice. The specifics vary with the specialty, but most require a 1 year internship and 3 years of residency training.

More information about veterinary specialists is available at the following sites:

How can I tell if someone is a veterinary specialist?
To distinguish specialists from non-specialists look for the phrase “board-certified” followed by the specific specialty. The credentials listed after the individual’s name will contain the word “diplomate” followed by the specialty college in which they are credentialed. For example, a surgeon would be listed as Diplomate American College of Veterinary Surgery (sometimes abbreviated DACVS).

Should my pet be fasted the day of their appointment?
Some departments prefer that you fast your pet prior to their appointment, and some do not. To be on the safe side, it is ideal that they be fasted at least 4-6 hours prior to their appointment, however, if this is a problem, or if you would like more information about the department you are seeing, please call ahead and we can instruct you on specifics.

What should I expect the day of the appointment?
When coming to see one of our specialists, you can expect to first meet their technician or assistant. They will get your pet’s full medical history from you, which they will then give to the doctor seeing your pet. The doctor will ask you to wait briefly while they review the history as well as do a physical exam. The specialist will then come speak with you about the history, their exam findings and what steps may be recommended to treat your pet’s medical condition.

How will my veterinarian know what happened with my pet at CVS?
The doctors and staff at CVS will handle the communication with your veterinarian about your pet’s treatment with CVS. This is done via phone and fax.